Introduction and Purpose
The below is a statement that discloses some of the ways that Feeding Liverpool gathers, uses, discloses and manages a website user’s data.
Policy
At Feeding Liverpool, we care about your privacy. This policy explains what personal information we collect about you, how we use it and your rights under the UK General Data Protection Regulation (GDPR).
1.Who We Are
Feeding Liverpool is the city of Liverpool’s food alliance, equipping and supporting people and organisations to work towards good food for all.
We are the data controller, which means we are responsible for how your personal data is used.
Data Protection Contact: Gentian Khan, Finance and Operations Coordinator
Email: [email protected]
2.The Information We Collect About You
We may collect and process the following types of personal information about you:
- Identity information: your name, date of birth, volunteer or donor ID
- Contact information: your address, email address and telephone number
- Sensitive information: any health, dietary or other information you choose to share with us
- Other information: your responses to surveys, event attendance or interactions with our website
- Funding information for organisations applying to funding: your organisation name, key contact details and bank account information
We collect information directly from you (for example, through forms, emails or surveys) or from trusted partner organisations working with us.
3.How We Use Your Information
We only use your personal information when we have a legal reason to do so:
- To provide services, distribute vouchers or manage programmes – public task/legal obligation
- To manage volunteers and donors – legitimate interest/consent
- To respond to your queries and communications – contract/legitimate interests
- To send you newsletters or updates – consent
- To evaluate and improve our services – legitimate interests
- To comply with legal obligations – legal obligation
- To manage funding allocations and future rounds – legitimate interests
Funding Recipients’ Bank and Contact Details
If you apply for funding through us (for example, the Household Support Fund), we keep your organisation’s key contact and bank account details to make future funding rounds easier for you.
This means that you do not have to provide this information again each time you apply:
- Data we keep: organisation name, key contact details and bank account details needed for funding allocations
- How long we keep it: up to five years from the last funding round, unless you ask us to delete it sooner
- How we protect it: your information is stored securely and only accessible to authorised staff
4.How Long We Keep Your Information
We only keep your personal information for as long as it is needed for the purpose we collected it for:
- Volunteer records – two years after you stop volunteering
- Donor records – six years after your last donation
- Household Support Fund data – 12 months after the project ends
- Funding recipient bank/contact details – up to 2 years from the last funding round
- Mailing list – until you withdraw your consent
After this time, we securely delete or anonymise your information.
5.Who We Share Your Information With
We only share your information when it is necessary and lawful to do so. We may share data with:
- Local authorities and funders to manage and report on our programmes
- Trusted partners who provide services on our behalf (for example, IT providers or delivery partners)
- Legal or regulatory bodies, if we required to by law
We never sell or rent your personal information.
6.International Transfers
We do not transfer your personal information outside the UK or European Economic Area.
7.Cookies
We may use cookies on our website to:
- Understand how people use our site
- Improve the website’s functionality and user experience
Cookies do not collect personal information about you. You can disable cookies in your browser settings if you prefer, though some features may not work as intended.
8.Your Rights
You have rights over your personal information. You can:
- Ask for a copy of the information we hold about you
- Ask us to correct any information that is wrong or incomplete
- Ask us to delete your information, where legally possible
- Ask us to limit how we use your information is certain situations
- Ask for your information to be transferred to another organisation
- Withdraw your consent at any time (this will not affect any processing already carried out)
If you would like to exercise any of these rights, please contact Gentian.
9.How We Keep Your Information Safe
We use appropiate technical and organisational measures to protect your information from loss, misuse or unauthorised access. Only authorised staff have access to personal data.
10.Updates To This Policy
We may update this Privacy Policy occassionally. If we make any important changes, we will update our website or contact you directly where appropiate.
11.How To Raise A Concern
If you have any concerns about how we use your personal information, please contact Gentian.
If you are not satisfied with our response, you can contact the Information Commissioner’s Office (ICO) via:
- Their website
- Phone – 03031231113