Feeding Liverpool is committed to preserving your privacy and takes the collection and use of your personal information seriously. Feeding Liverpool collects personal information itself and also receives it from other organisations. We use personal information for various reasons as described below and sometimes have to pass it to other organisations. The person responsible for Data Protection and Confidentiality at Feeding Liverpool is our Good Food Programme Director.
If you would like information about the GDPR, this can be obtained from the Information Commissioner’s Office through their website www.ico.org.uk.
By using or registering on this website (“the Site”) you consent to the collection, storage, use and transfer of your information under the terms of this policy.
Information that we collect from you
We may collect and process the following information about you:
- Information that you provide by filling in forms on the Site. This includes posting material or requesting further information
- If you contact us, we may keep a record of that correspondence
- We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them
- Information gathered when you join our mailing list (such as your name, contact details, e-mail address etc)
Use of your information
We use your information:
- to add you to our mailing list;
- to enable us to respond to queries;
- to enable us to provide you with the information which you have requested;
- to analyse the information we collect so that we can administer, support and improve and develop the services that we offer;
- to allow you to participate in interactive features of our service, when you choose to do so
We may contact you by post, and telephone, as well as by e-mail. If you change your mind about being contacted in the future by any of these means then please let us know.
Disclosure of your information
The information you provide to us will be treated as confidential. However, we may disclose your information to other third parties who act for us for the purposes set out in the policy or for purposes approved by you.
Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
A “cookie” is a piece of software that attaches to the hard drive of your computer and remembers information about the configuration of your computer. We may use this information to track your movements through our website, to find out how it is being used and to assess its usefulness. Personal information about you is not collected during the tracking process.
You can disable the cookies that we attach if your browser supports this. However, you should bear in mind that if you exercise this option, you may be unable to access certain parts of our site.
Third Party Websites
We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction or damage. Please help us keep our records updated by informing us of any changes to your e-mail address and other contact details.
We may amend this policy from time to time. If we make any substantial changes we will notify you by posting a prominent notice on the Site.
You have the right to ask for a copy of the information held by us in our records usually by letter or email. You may also request that it is erased. Sometimes this will not be possible for legal or other reasons. You also have the right to require us to correct any inaccuracies in your information. You have the right to request that we restrict the processing of your personal data, under certain conditions. You may also request that we transfer the data we have collected directly to you, or to another processor, under certain conditions.
If you have any queries concerning your personal information or any questions on our use of the information or if you feel you are unhappy with the way in which we have used your data or your requests regarding your data then please contact our Good Food Programme Director Naomi Maynard at [email protected].
Contact a Supervisory Authority
If you wish to report a complaint or feel that we have not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s office at ico.org.uk or call 0303 123 1113.